Privacy Policy

1. Introduction

EZYMEAL Digital Redemptions LLP respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the EzyMeal app or website.

2. Information We Collect

We collect basic personal information such as your name, mobile number, email address, and other necessary details to provide restaurant booking, bill payment, and discount services.

We may also collect non-personal information including transaction data, app usage analytics, and technical information (including Advertising ID) to improve our services and app performance.

3. Use of Information

• To enable restaurant bookings and discount redemption
• To process bill payments through secure payment gateways
• To improve user experience and service delivery
• To send offers, notifications, and provide customer support
• To analyze app performance using Advertising ID and analytics
• To comply with legal and regulatory requirements

4. Payments & Security

Payment transactions are processed through secure third-party payment gateways. EzyMeal does not store your card details, banking information, or other sensitive payment data.

5. Data Sharing

We do not sell or misuse your personal information. User data may be shared only with trusted service partners required for platform operations or when disclosure is required by law or government authorities.

6. Cookies & Tracking

Cookies, Advertising IDs, and similar technologies may be used to enhance website and app performance, analyze usage patterns, and improve user experience.

7. User Rights

Users have the right to access, correct, or request the deletion of their personal data. You can manage your information directly through your account settings or by reaching out to our support team.

8. Policy Updates

This Privacy Policy may be updated from time to time. Continued use of the EzyMeal app or website indicates acceptance of the updated policy.

9. Account Deletion & Data Retention

We provide easy ways for users to delete their accounts and associated data:

• Self-Service Deletion: You can delete your account at any time by navigating to the Profile Section within the EzyMeal app and selecting the "Delete Account" option.
• Assisted Deletion: You can also request account deletion by contacting our Customer Support team via the in-app support chat or email.

Upon deletion, your personal information will be removed from our active databases, except where retention is required by law for tax, legal, or regulatory purposes.

10. Consent

By installing, accessing, or using the EzyMeal app or website, you agree to this Privacy Policy.